Why document shared MFA policy
Informal code sharing fails audits and scales poorly. A lightweight policy aligns security and operations on shared MFA—without claiming every collective login can be eliminated overnight. Start from MFA for teams hub.
Policy template
Shared MFA policy template
Downloadable shared MFA policy template: scope, prohibited practices, viewer governance, emergency access, and MultiMFA implementation guidance.
Implement templates with MultiMFA
Turn policy into governed SMS/TOTP delivery.
Policy framework (customize for your org)
Use print/save as PDF—adapt with legal and compliance review.
1. Purpose & scope
- Define shared operational accounts in scope (billing, break-glass, agency admin).Exclude standard workforce SSO users covered by IdP policy.
- State policy owner (Security) and operational owner (IT/Platform).
- Reference related password and vault policies.
2. Approved MFA delivery
- Require MultiMFA or equivalent governed platform for shared TOTP/SMS.
- Prohibit OTP screenshots and chat relay except documented break-glass.
- Require named viewers/recipients lists per enrollment.
3. Emergency access
- Temporary viewer expansion requires incident ticket + approver.
- Maximum duration (e.g., 24–72 hours) before mandatory review.
- Post-incident revocation within 4 business hours.
4. Access reviews
- Quarterly reconciliation of viewers vs HR roster.
- Immediate offboarding upon termination (see offboarding checklist).
Adapt this template to your organization. MultiMFA does not provide legal advice.
Glossary
Key terms in this guide
Operational definitions for shared MFA vocabulary—written for security and IT teams, not dictionary-only summaries.
Template FAQ
Is this legal or compliance advice?
No. These are operational security templates—adapt with your legal and compliance teams.
Can we customize for our org?
Yes. Print/save as PDF and edit internally. MultiMFA provides frameworks, not binding policy.
More questions? Contact support or read our security overview.